Privacy Policy
1. Introduction
At About Stones, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you interact with us, request a quotation, place an order, or use our website.
2. Who We Are
About Stones is a registered trading name of Mo’s Designs Ltd, a company registered in England and Wales.
Company Registration Number: 12347986
Registered Office: Unit 5, 10 Beechen Grove, Watford, England, WD17 2AD
Trading Address:
About Stones
4 Church Road
Hove
East Sussex
BN3 2FL
3. Information We Collect
We may collect and process the following personal information:
- Name
- Address
- Email address
- Telephone number
- Order and payment information
- Delivery, installation, or project details
We only collect information that is necessary to provide our products and services.
4. How We Use Your Information
We use your personal data to:
- Process and manage your orders
- Arrange templating, delivery, and installation
- Process payments
- Provide customer support
- Communicate with you regarding your order
- Send information about similar products or services (only where you have opted in)
You can opt out of marketing communications at any time.
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity – to fulfil your order or provide services
- Legitimate interests – to manage and improve our business and services
- Consent – for marketing communications (where applicable)
- Legal obligation – where required by law
6. Sharing Your Information
We do not sell, rent, or trade your personal data.
Your information may be shared with trusted third parties where necessary, including:
- Delivery companies and logistics providers
- Fabricators, installers, or contractors involved in your project
- Payment processing providers
- IT and website service providers
- Legal or regulatory authorities (where required by law)
All third parties are required to respect the security of your data and process it in accordance with the law.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
However, no data transmission over the internet can be guaranteed as completely secure.
8. Data Retention
We only retain your personal data for as long as necessary to:
- Fulfil the purposes we collected it for
- Comply with legal, accounting, or regulatory requirements
9. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (where legally applicable)
- Restrict or object to processing in certain circumstances
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us using the details below.
10. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
About Stones
4 Church Road
Hove
East Sussex
BN3 2FL
Phone: 01923 223 859
Email: [email protected]
